Your First Visit to Visionare Eye Specialists: What to Expect at Our Auchenflower Practice
Visiting a new medical specialist for the first time can feel unfamiliar, particularly when it involves something as important as your vision. At Visionare Eye Specialists, we understand this and aim to make your first visit as comfortable and informative as possible.
BEFORE YOU ARRIVE
When you make your appointment, our team will ask a few preliminary questions to understand the reason for your visit and whether you have a referral. While a referral is not required, having one from your GP or optometrist can assist with Medicare rebates and provide useful background information.
Please arrive a few minutes early for your first appointment so you can complete a medical history form at your own pace. Bringing your Medicare card, any private health insurance details, and a list of your current medications is helpful. If you prefer, you can simply bring your medication containers.
If you wear glasses or contact lenses, please bring them along, together with any previous eye test results or referral letters. These can provide valuable context, but if you cannot find them, we can still proceed with your examination.
A WELCOMING ENVIRONMENT
From the moment you enter our Auchenflower practice, you will notice a calm and welcoming environment. The space has been designed to help patients feel comfortable and at ease. Our reception staff will greet you and assist with any paperwork or questions. Their role extends beyond administration — they are part of our care team and are committed to supporting every patient throughout their visit.
YOUR CONSULTATION AND MEDICAL HISTORY
During your consultation, your ophthalmologist will take time to understand your concerns and discuss what has brought you in. A detailed medical history will be taken, as many general health conditions — such as diabetes, high blood pressure, thyroid disease, and certain autoimmune disorders — can affect the eyes.
Family history is also important. Eye conditions like glaucoma or macular degeneration can have hereditary links, and knowing about these helps us assess your level of risk.
Your ophthalmologist may also ask about your lifestyle, including your occupation, hobbies, and visual demands, to ensure any advice or treatment is tailored to your individual circumstances.
THE EYE EXAMINATION
Eye examinations are typically straightforward and painless. Your vision will be assessed using a digital eye chart, and other tests such as pupil reaction, eye movements and peripheral vision may be tested. The front structures of your eyes — such as the cornea, iris, and lens — are examined using a specialised microscope known as a slit lamp.
In some cases, dilating drops will be used to allow a clear view of the retina and optic nerve at the back of the eye. These drops can cause temporary blurred vision and light sensitivity for several hours, so arranging transport home is recommended.
Additional tests may be performed depending on your condition. These might include:
- Optical Coherence Tomography (OCT) to obtain detailed images of the retina
- Visual field testing to assess peripheral vision
- Eye pressure measurement using gentle, non-puff methods
Each test serves a specific purpose and will be explained to you beforehand.
CLEAR COMMUNICATION AND UNDERSTANDING
At Visionare Eye Specialists, we value open communication. Your ophthalmologist will explain examination findings clearly, using diagrams or images where appropriate. Medical terminology is kept to a minimum, and any technical terms will be explained in plain language.
If a diagnosis is made, treatment options will be discussed, outlining the potential benefits, considerations, and expected outcomes. You will have the opportunity to ask questions so you can feel informed and confident about the next steps in your care.
A COLLABORATIVE APPROACH TO CARE
Good eye care involves collaboration. Your ophthalmologist will listen carefully to your concerns and priorities, whether they relate to daily activities such as reading, driving at night, or maintaining independence. Treatment recommendations will be made with these goals in mind.
If you require treatment, the plan will be designed to fit within your lifestyle. Practical considerations such as work schedules, medication timing, and appointment availability are always taken into account.
Where costs are relevant, your ophthalmologist and the reception team will discuss these transparently and help prioritise the most important elements of your care.
FOLLOW-UP AND ONGOING CARE
Before leaving your appointment, you will receive clear information about any next steps. This may include follow-up appointments, prescriptions, or further investigations. If procedures or surgery are recommended, these will be discussed in detail at a separate appointment to allow time for consideration and questions.
Our team is available if any concerns arise between visits. We understand that eye symptoms can sometimes change unexpectedly, and timely advice can make a real difference to your peace of mind.
LONG-TERM PATIENT RELATIONSHIPS
Many of our patients continue their care with us over many years. This continuity allows for a deeper understanding of each person’s eye health and helps detect subtle changes over time. It also fosters trust and familiarity, which are important components of effective medical care.
OUR COMMITMENT
At Visionare Eye Specialists, our commitment is to provide:
- Compassionate, respectful care in a comfortable environment
- Clear communication and education about your eye health
- Evidence-based treatment recommendations tailored to your needs
- Support throughout every stage of your care journey
Our goal is to help you maintain clear, healthy vision so you can continue to enjoy the activities and independence that good eyesight provides.
If you would like to arrange your first appointment, our Auchenflower practice is easy to access, with convenient parking available.
Because looking after your vision is not just about eyesight — it’s about supporting the quality of life that clear, comfortable vision makes possible.
Disclaimer: The information provided is general in nature and should not replace individual medical advice. Please consult a qualified healthcare professional for guidance specific to your circumstances. Information current as of October 2025.